Have questions?

Phone: 251-473-2020
Fax: 251-479-6737

Billing Frequently Asked Questions

Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.

  • Surgicare of Mobile: for the facility portion of your bill.
  • Anesthesia Care, PC, for the anesthesia portion of the bill. Please contact them at 1-800-477-4544 or PO Box 660257 Birmingham, AL 35266
  • Your surgeon’s office: his/her fee for performing your surgery.
  • Your pathologist: services for tissue specimens removed during surgery requiring further examination.
  • An extended home health care service.

What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery. WE ARE UNABLE TO ACCEPT CHECKS.

When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Do you charge interest?

Are we able to set up a payment plan?
Payment plans are only set up prior to surgery on a case by case basis. In the event that you do not owe a co-pay or co-insurance prior to surgery, but your insurance company applies a deductible, then we will can offer you an automatic debit payment option through Waystar. However, this balance must be paid within 60 days.

What is your credit and payment policy?
Payment in full is expected prior to your surgery.  Elective and cosmetic surgery procedures must be paid in full 5 days before your surgery.

We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date.  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

We will submit insurance claims for you.  We require that your deductible and copay amounts be paid before your date of surgery. You will receive a courtesy notice from us regarding the amount you are estimated to owe but it is ultimately your responsibility to verify any financial obligation with you insurance carrier as the details of your plan are individualized.  Self pay accounts are asked to pay 100% of the total estimated procedure amount before the date of surgery.